House of Wandcraft proudly offers free worldwide shipping, from the UK through Royal Mail.

After dispatch, Royal Mail aim to deliver to UK 1-2 working days, Europe 3-5 working days and worldwide 5-7 working days.

Every wand is sent with tracked shipping, so you are able to see its progress with the information provided.

If the item states that it is 'in transit' please be assured that it is on its way and it will get to you eventually. Your patience with this is greatly appreciated.

Please note that I am not able to see any more information than you are.

During November and December there can be some delays.


Customs & Import Duties

International orders may be subject to customs or import duties and tax charges once they reach their destination country.

Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the sole responsibility of the customer.

House of Wandcraft is not responsible, and cannot determine in advance the amount, if any, that will be charged.

Please check with your local customs office to ascertain if any additional charges will be applied to your order.


What’s in the Box

Your wand will come exquisitely gift wrapped in a bespoke satin-lined box, black paper sleeve, a luxurious satin bow, then finished with black tissue paper and wax seal.

Creating a truly magical unboxing experience and the perfect gift for yourself or someone special.

The shipping box is plain and discreet, so as not to ruin the surprise of what’s inside.

If you have ordered more than one wand to the same address they will arrive in the same shipping box. Please let me know if you would prefer otherwise.

If the wands you order are gifts for different people, but for the same postal address, I will add a gift tag with their names on.


Dispatch times

Made-to-Order items are made from scratch to specifications and so can take up to 6 weeks before they are ready to dispatch. Shipping time is in addition to this.

Ready-to-Ship items are normally dispatched within 1-3 working days.

If you have ordered both options then they will be dispatched all together once everything is ready. If you would prefer otherwise, then please let me know. 


Please Note

When purchasing a wand please double check that your postal address is correct.

If there are any mistakes, then let me know before the item is dispatched. If the package is lost because of this reason, it will be your responsibility to order a replacement.