FAQs

Do you ship worldwide?
Yes! I have free worldwide shipping.
Please allow up to three working days for your wand to be dispatched.
I normally try to go to the post office every Wednesday and Friday.
Every wand is tracked so you can see its progress with the information provided.
 

When will new wands next be available?
As all the wands are handmade, it can be tricky to predict far in advance when the next store update will be.
I normally let everyone know around 1-2 weeks in advance. 
 

Can i order a custom wand?
Unfortunately, at the moment I’m not able to make specific custom wands.
However, there are a couple of alternative options i can offer:

1. If you have a more general request, then i will be happy to add it to my 'to-make list' .
You can find this list on my etsy store and on my website to see what’s already on there and what will be coming soon.
If you have a request for my list, then please let me know via the contact form on my website.
 
2. I have a number of ‘made-to-order’ wands.

Firstly, decide which design you like best, then choose the colour and style of decoration from the available options.

 
I saw a wand I wanted on social media but can’t find it on the online store.  
How do I order the one I want?
 
There are a limited number of each wand design in each restock.
If there is one you want, i recommend going to my website at the time of the restock. 
Wands can to sell out quickly and if you missed out then please contact me and i will add more to my to-do list.


How much is a House of Wandcraft wand?
All wands are priced individually so it's best to check my store to see the prices in your local currency.
 

How do I change the currency?
If you create an account on Etsy, then you should be able to select your local currency.
 

What are the wands made from?
The process involves making bespoke silicon moulds and then casting the wands using a bio-based epoxy resin.
The bio-resin uses the latest in biochemistry owing 40% of its molecular structure to organic plant-based origins.